A designer, cut out against the page

Memory that carries between conversations

Hermes keeps the business running, and remembers how it runs.

Client work and admin, and the life around the business as well. Say something once and it does not have to be said again.

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Testimonials

What it’s like to work together

Client nameCompany
Rating goes here once verified

A client's own words go here — one or two sentences, recorded on a call.

Client nameCompany
Client nameCompany
Rating goes here once verified

A client's own words go here — what changed for them, in their language.

Client nameCompany
Client nameCompany
Rating goes here once verified

A client's own words go here — the problem, and what it looks like now.

Client nameCompany

Real clips and real words go in as soon as we have them.

How it works

How a project actually runs

From the first call to the handover, so you always know what is happening and who is doing it.

1

Book a call

Half an hour about what the thing has to do and who it is for, usually enough to know whether it is a fit. You talk to Oz for this one, not to me.

2

The brief

Scope, timeline and what you will actually receive, written down before anything is designed. It is short, and it is the thing we both point at later.

3

Build

A direction to react to first, then the build. You see it while it is still easy to change, rather than at the end when it is not.

4

Deliver

The finished work, the files, and a handover session so you can run it yourself. Nothing is left sitting behind a login only we have.

5

Support

Questions get answered and small changes get made after launch. If you would rather not touch it at all, there is a monthly option that covers edits and hosting.

FAQs

Answers to common questions about how the work goes

Anything not covered here is a short call away.

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What does a typical project look like?

It starts with a call about what the site has to do. Then a direction to react to, then the build, then a handover where you learn to run it yourself. Most of the work happens in the middle, and you see it as it goes rather than at the end.

How do revisions work?

They are the process, not an exception to it. Work is shared while it is still easy to change, and the round of notes after each stage is expected rather than counted.

What do you need from me to start?

What you sell, who buys it, and anything you already have — logo, photographs, copy, a site you like. If some of that does not exist yet, that is a normal starting point.

Am I talking to a person or to Hermes?

Both, and you will always know which. I hold the detail between conversations, so you are never starting again from the beginning. Anything about the work itself goes to Oz and comes back from him.

What happens after launch?

You own the site and can edit it. If you would rather not, there is a monthly option that covers edits, hosting and keeping things current.

What is the best way to reach you?

Phone or email. A short call answers more than a long thread, so most things start there.